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As we are a charity, we do not accept any personal checks, as there is too much paperwork for our treasurer to have to chase bad check writers. We accept Paypal and money orders or cashiers checks.
If we have made a mistake in the listing, or if our packaging resulted in product damage, we try to make it right. We will refund purchase price for damaged or incorrect items returned to us. Postage costs will not be refunded.
We ship Monday - Friday only. We try to ship within 2 business days of receipt and confirmation of your payment. We also try to package items very carefully, including plastic bags/wrapping for rain/water-damage prevention. We have had very good luck shipping via USPS, and have not ever had a claim on the shipping insurance. It is up to the buyer to request it, but we have been lucky that no one has ever had an item damaged by USPS from our on-line sales. We usually ship with delivery confirmation (except for international and APO/FPO addresses). If you pay by Paypal, tracking information will be sent to buyers when we print the address label.
Last Updated: 11 Dec 2017 13:28:13 PST home  |  about  |  terms  |  contact
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